FAQs

In case you are not satisfied with a product received you can contact our customer support team (+919970569318 – Hussain) and we will do the needful.

We always welcome feedback, both positive and negative from all our customers. Please feel free to write to us at hussainh.smb@gmail.com, or call us at +919970569318 (Hussain) and we will do our best to incorporate your suggestions into our system. You can also visit the Feedback page on our website: http://www.pureberrys.in/Contact-Us/

Yes, we do bulk supply of products at special prices to institutions such as schools, restaurants and corporates. Please contact as at hussainh.smb@gmail.com or +919970569318 (Hussain) to know more.

The only way you can check the status of your order is by contacting our customer support team. They will provide you with a tracking id for your shipment.

Yes we do have offline stores in all major cities throughout India, for finding a distributor in your city please follow the link: http://www.pureberrys.in/contact-us/

If you face any issues with price, quality or delivery of products we will take every measure to address the issue and make it up to you. Please contact our customer support team (+91 9970569318) with details or your order as well as the issue you faced.

Our customer support team constantly strives to ensure the best shopping experience for all our customers. We would love to hear about your experience with Pureberrys. Do write to us at hussainh.smb@gmail.com in case of positive or negative feedback. Or write about your experience on our Feedback page: http://www.pureberrys.in/contact-us/ You can also follow us on our Facebook page by liking it at: https://www.facebook.com/pureberrys

Our customer service team is available throughout the week, all seven days from 7 am to 10 pm on +91-9970569318

We always welcome feedback, both positive and negative from all our customers. Please feel free to write to us at hussainh.smb@gmail.com, or call us at +919970569318 (Hussain) and we will do our best to incorporate your suggestions into our system. You can also visit the Feedback page on our website: http://www.pureberrys.in/Contact-Us/

No you can only order products which are in stock. We try to ensure availability of all products on our website however due to supply chain issues sometimes this is not possible. However if you require any product displayed as out of stock urgently, you can contact our customer care on +91-9970569318

Usually delays do not occur, but in case it does so, our customer support team will keep you updated about your delivery.

You can change your delivery address on our website once you log into your account. Click on “My Account” at the top right hand corner and go to the bottom of the page to change your delivery address.

There is no minimum order for delivery but we charge a nominal delivery charge. We even deliver if you require a single bottle of our products.

You need to enter your email address on the Login page and click on “Lost your password”. An email with a reset password will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team (+919970569318)
My Account is the section you reach after you log in at Pureberrys.in. My Account allows you to view your active orders as well as see your order history and update your contact details.

We have a dedicated team of delivery personnel and tied up with courier companies which ensures timely and accurate delivery to our customers.

Once you are done selecting your products and click on checkout you will be prompted to select delivery date. Your order will be delivered to you on that day or before.

Yes it is absolutely safe to use your card on Pureberrys.in  A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer

You can pay for your order on pureberrys.in using the following modes of payment: a. Credit cards (VISA / Mastercard / American Express/ Maestro) b. Debit cards c. Net banking
The VAT is included in the MRP of products. There are no additional taxes added by Pureberrys to your order. The prices you see on our product pages are the prices you pay.